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10 min. read

The Smartphone Generation on the Pitch: How to Reduce Dropout Rates Using a Club App

Marysia Rzepka

Marysia Rzepka

User Experience Manager

The Smartphone Generation on the Pitch: How to Reduce Dropout Rates Using a Club App

The Sport Dropout Problem

The dropout phenomenon — the sudden abandonment of sport by children and teenagers — keeps sports academy directors up at night around the world. The statistics are unforgiving: the highest dropout rates are recorded in the 15-19 age bracket (Eime, R. M. et al., 2016). Why do young athletes who have trained for years suddenly decide to quit? The issue is complex and encompasses many factors — educational, psychological, social, economic, and beyond. The appeal of the digital world, which offers instant gratification, also plays a significant role.

The modern coach "competes" with TikTok, Fortnite, and Netflix. Keeping children and teenagers physically active should be a priority not only from a sporting perspective, but also from a health and educational one. To achieve this, a modern sports organisation must build a bridge between the analogue pitch and the digital world of the younger generation. The solution is not to fight smartphones, but to understand the vital role they play in young people's lives and to use them wisely to build on-pitch engagement.

Eime, R. M., Charity, M. J., Harvey, J. T., & Payne, W. R. (2016).

Understanding Gen Z and Alpha: Why Traditional Training Is No Longer Enough

Young people from Generation Z and Generation Alpha grew up surrounded by technology that responds to them here and now. In video games they see their stats, level up, and earn rewards; on social media they receive likes, hearts, and comments. Feedback is instant. When they arrive at a traditional training session, they often encounter an information barrier. A coach managing 20 players simply cannot give each of them personalised feedback after every drill. For a young person accustomed to constant stimulation and visible progress, this training model quickly becomes dull and frustrating.

Gamification in Youth Sport: The Pitch as a "Game"

Can a sports training session be as engaging as a video game? Yes — by implementing the principles of gamification. This is not about turning the pitch into a virtual reality, but about harnessing the mechanics that make games so compelling. A particularly effective way to build engagement is giving players access to their own data. When an athlete receives feedback and sees their progress in real time, they become aware of their own competence, and as that perceived competence grows, so does their motivation (Ntoumanis, 2001). Paradoxically, by leveraging technology we actually encourage young people to leave their devices in the locker room and step onto the pitch with full commitment.

British Journal of Educational Psychology, 71(2), 225-242.

The ProTrainUp Player Panel: A Young Footballer's Digital Command Centre

ProTrainUp is not merely a tool for administrators and coaches. Its heart is the player — the entire system is built around them. The Player Panel, accessible via the mobile app, is precisely the tool that — through coach feedback — supports young people in building self-awareness, a sense of competence, and thereby intrinsic motivation and engagement (Mouratidis, 2008).

Mouratidis, A., Vansteenkiste, M., Lens, W., & Sideridis, G. (2008).

How Does the Player Panel and Its Built-In App Help with Retention?

  1. Instant Feedback and Objective Assessment In the Player Panel, a young footballer can view their performance report cards, motor test results, and match statistics. This is no longer a subjective coach opinion — it is hard data. Seeing a chart of their improving fitness (for example, a 0.2-second improvement over 30 metres) gives the player the same dopamine reward as levelling up in a game. They want to train more to "unlock the next level".
  2. Video Analysis for Youth — Feel Like a Professional ProTrainUp allows coaches to share clips from matches or training sessions directly within the Player Panel. Being able to watch a successful play or a mistake with a coach's commentary creates enormous engagement. The player feels they are being treated professionally and that their development genuinely matters to the club.
  3. A Sense of Belonging and Communication in a Safe Environment Young people live in groups. The ProTrainUp club app integrates team communication in one place. Unlike WhatsApp, this is a controlled, safe, and strictly sport-focused environment. Players can view their training schedule and match call-ups, and communicate directly with the coaching staff. This builds a strong sense of team belonging — one of the most important protective factors against dropping out of sport.
  4. Monitoring and Prevention — "We Care About You" The load-monitoring system mentioned in the context of training optimisation (for example, Wellness surveys in ProTrainUp) also has a psychological dimension. When a teenager sees that their coach is asking them in the app about their wellbeing, fatigue levels, or sleep quality, they know they are not just another name on a register. They feel cared for, which dramatically reduces the risk of burnout.

Summary: We Can Reduce Dropout by Embracing Technology Rather Than Fighting It

The fact that the younger generation is the smartphone generation simply cannot be ignored. Of course, a healthy balance in smartphone use must be maintained — and that is precisely why reducing dropout should be a strategic priority for sports academies. Because sport naturally creates space free from screens. The paradox is that well-deployed technology, tailored to the needs of young people, can actively support that balance.

Implementing ProTrainUp and actively using the Player Panel is a strategic investment in retention. By bringing part of the sporting experience into the smartphone, the club "meets" its players in their natural environment. As a result, training becomes a more transparent, measurable, and motivating process — which ultimately means young people stay in sport longer, and the academy does not lose its talent.

Marysia Rzepka

Marysia Rzepka

User Experience Manager

Marysia Rzepka leads the UX/UI Test & Research area at ProTrainUp. She focuses on analyzing user experiences, testing solutions, and improving the intuitiveness of the system. Thanks to her work, ProTrainUp continues to develop features that are not only technologically advanced, but also comfortable and user-friendly for coaches, athletes, parents, and club staff.